Welcome to Superb Solutions LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at https://superb-solution.com and when you engage with our services, including our digital marketing solutions and our white-labeled GoHighLevel CRM platform.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Company Name: Superb Solutions LLC
Address: 4144 Lindell Blvd, Suite 206, St. Louis, MO 63108
Phone Number: (314) 789-2500
Email Address: [email protected]
Website: https://superb-solution.com
2. Information We Collect
a. Personal Information
We may collect the following personal information from you:
Full name
Email address
Business name
Phone number
Billing and payment information
IP address and geolocation
Any other information you choose to provide through contact forms, email, surveys, or customer support
b. Automatically Collected Information
We may also collect data automatically through cookies and analytics tools such as:
IP address
Device and browser type
Operating system
Site interaction behavior
Session time, bounce rate, referring URLs
3. How We Use Your Information
We use your information to:
Deliver and manage our digital marketing and CRM services
Provide technical support
Process payments and invoices
Send transactional and marketing emails or text messages (with consent)
Comply with applicable laws and regulations
Monitor and improve website and service performance
Maintain A2P 10DLC messaging compliance
4. SMS Messaging Compliance (A2P 10DLC)
Superb Solutions LLC follows A2P 10DLC rules for SMS communications:
You will only receive automated texts if you opt-in via web forms, keyword campaigns, or written consent.
You may reply STOP at any time to unsubscribe or HELP for assistance.
We maintain documentation of your opt-in for compliance purposes.
Message and data rates may apply.
5. Legal Basis for Processing (Missouri & U.S. Law)
We collect and use your data based on:
Your consent
The need to fulfill contracts
Our legitimate business interests
Compliance with federal and Missouri state regulations
6. Sharing and Disclosure of Information
We do not sell your personal information.
However, we may share your information with:
Third-party service providers such as email platforms, CRM systems, and analytics tools
Payment processors for billing and invoicing
Government agencies when required by law
Our white-labeled technology providers (e.g., GoHighLevel) for platform functionality
All vendors and partners must follow strict confidentiality and security agreements.
7. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools to:
Ensure site functionality
Analyze website usage
Customize your browsing experience
You can manage or disable cookies through your browser settings.
8. Data Security
We implement strong physical, electronic, and administrative safeguards to protect your personal information. These include:
Secure servers
SSL encryption
Access control
Regular security audits
While no online system is entirely secure, we make every reasonable effort to protect your data.
9. Data Retention
We retain your information for as long as necessary to:
Fulfill services
Meet legal obligations
Maintain business records
You may request deletion of your information at any time by contacting us at [email protected].
10. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Withdraw consent to marketing communications
Request that we delete your data (subject to legal and contractual limitations)
To exercise your rights, contact us at [email protected] or (314) 789-2500.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected data from a child, please contact us for immediate removal.
12. Third-Party Links
Our website may include links to external websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies separately.
13. State-Specific and Federal Compliance
This policy is compliant with applicable privacy laws including:
Missouri state privacy protections
U.S. Federal Trade Commission (FTC) guidelines
CAN-SPAM Act
TCPA and A2P 10DLC requirements
Other relevant data privacy regulations
14. International Users
Our services are based in the United States. By using our website, you consent to having your data transferred to and processed in the U.S., even if you access it from another country.
15. Policy Updates
We may update this policy periodically. All changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes your acceptance of the revised policy.
16. Contact Us
For questions, concerns, or data requests, contact us:
Superb Solutions LLC
4144 Lindell Blvd, Suite 206
St. Louis, MO 63108
Phone: (314) 789-2500
Email: [email protected]
Website: https://superb-solution.com